LATAM HQ: +506 4052 2240 - Sigma Business Center - Torre A - Piso 2 Montes de Oca, San José, Costa Rica

IT ENGINEERING

IT Engineering

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We help provide your organization with leading technology to seamlessly support your business processes while managing costs.

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At CRG we focus on finding the best technology for your needs. We provide an assessment to confirm your current environment, review optimal technology options and work with you to develop a flexible, customized solution that meets your business goals and objectives.

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With our IT Engineering services, your business can benefit from expert guidance and support in managing your technology infrastructure. Our skilled professionals can help you streamline your processes, improve productivity and reduce costs by implementing effective IT solutions tailored to your needs.

Architectures and technologies we offer

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Enterprise Networks

Some of the technologies we have worked on in recent years are:

• Design and implementation of the different layers of a network (Access, distribution, Core).

• Design and implementation of SD-Access.

• Update or refresh legacy network architectures.

• Implementation and use of Cisco DNA.

DataCenter

Data centers are the heart of our client’s operations, we update with the latest technologies to improve the performance, observability and operation of data centers using technologies like:

• Implementation of HyperFlex UCS solutions (UCS-B, UCS-C, UCS-Manager, Cisco UCS Fabric Interconnects).

• Design, Implementation, and migration of Nexus Switching solutions.

• Implementation and support of ACI solutions (Single Pot, Multi Pot, Multi Site).

• Support and implementation of solutions like MDS, Tetration Analytics.

• Design and support of Virtualization solutions both at the server and network level.

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Cloud

We’ve proficiently engaged with public clouds like Azure, AWS and GCP, seamlessly integrating them with private environments to forge robust hybrid clouds.

Some of the services we offer in this domain encompass designing networks for both public and hybrid clouds, evaluating and transitioning on- premises services to the cloud, optimizing existing cloud setups, conducting cost reduction analysis, and facilitating seamless connectivity between private and public cloud environments. 

Our team includes certified professionals across major public clouds. Notably, we hold certifications such as Microsoft Azure Fundamentals, Azure Solutions Architect, AWS Cloud Practitioner and AWS Solutions Architect.

Collaboration

Some of the technologies we have worked on in recent years are:

• Design and architecture of CUCM, CUC, IM&P, Expressways, CUBE, CME/ CUE, SME, CER, Cisco WebEx. 

• Desing, implementation, and support of Contact Center in its different variants Express, Enterprise, CVP Audit of solutions.

• Multi-brand integrations such as Avaya, Five9, and Asterisk Design. 

• Implementation and migration to MS Teams using Direct Routing, Operator Connect, or Calling Plans.

• Proficient in deploying and managing Cisco Webex Meetings, Teams, Contact Center, and Contact Center Express. 

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 Network Programmability

Configuring and deploying networks was a time-consuming manual process requiring each device’s configuration. However, network programmability automates and streamlines the configuration and deployment process, making it possible to provision new devices or services quickly  and consistently across your entire network. Here are some ways network programmability improves network efficiency: 

• Accelerated Provisioning.

• Consistency and Standardization.

• Seamless Changes and Updates.

• Compliance and security.

• DevOps Collaboration. 

Digital Transformation

Adapting to a constantly changing environment is a crucial and inevitable challenge. The goal is to integrate digital technology into every aspect of your business.

• Transforming Businesses for the digital age with the trends we see like

• Network Porgrammability.

• Intranet of things.

• Artificial Intelligence.

• Robotic process automation (RPA).

• Automation.

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In addition, our specialists provide services in the following areas:

security

Security (SASE, Next-Generation Firewalls, NAC, AMP for Endpoint, MFA and Email & Web Security, VPN)

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WLAN (Design and implementation of WLAN networks for multiple environments, security focused on WLAN networks RF and Analysis at a predictive, passive and active level)

SDN

SDN (SD-Access, ACI, SD-WAN and Cisco Meraki Networks) Multivendor Integrations

Frequently asked questions

What is Robotic Process Automation (RPA)?
Robotic Process Automation (RPA) is a technology that uses software robots or "bots" to automate repetitive and rule-based tasks previously done manually. RPA can automate various business processes, from data entry and invoice processing to customer service and HR tasks.
How does RPA benefit businesses?
RPA can benefit businesses, including improved operational efficiency, reduced errors, and costs, faster processing times, and increased productivity. By automating repetitive tasks, RPA frees employees to focus on more valuable and strategic work while reducing the risk of human errors.
Can RPA be integrated with existing systems and applications?
Yes, RPA can be integrated with existing systems and applications, which makes it easier to implement and use. RPA can work with many systems, including legacy systems, and can be easily customized to meet specific requirements.
Is network programmability, and how does it differ from traditional networking?
Network programmability configures and manages network devices using software and automation tools rather than manual configuration. Network programmability differs from traditional networking in that it allows for more agile and efficient network management, with the ability to adapt to changing business requirements quickly.
What are the advantages of implementing network programmability?
Some advantages of implementing network programmability include increased agility and flexibility, faster network deployment and provisioning, reduced manual errors and costs, improved network performance and reliability, and easier network management and troubleshooting.
What technologies and protocols are commonly used in network programmability?
Commonly used technologies and protocols in network programmability include APIs, software-defined networking (SDN), network automation tools like Ansible and Chef, and network orchestration platforms like Cisco ACI and VMware NSX.
Can network programmability be implemented in existing network infrastructures?
Yes, network programmability can be implemented in existing network infrastructures. While some legacy systems may require additional configuration or upgrades, most network devices can easily integrate with network automation tools and APIs.
How can I get started with RPA or network programmability for my organization?
To get started with RPA or network programmability, you can begin by thoroughly assessing your organization's needs and goals. Identify specific use cases or processes that can benefit from automation. In CRG Solutions, we can guide and support you in implementing RPA or network programmability solutions tailored to your organization's requirements.
What are the steps involved in implementing RPA or network programmability?
The implementation steps for RPA or network programmability may vary depending on your organization's requirements. However, typical steps include assessing your needs, defining clear objectives, selecting appropriate tools or vendors, designing automation workflows or network architecture, conducting pilot projects or proof of concepts, and gradually scaling up the implementation based on successful results.
How can I contact your team to discuss my requirements and get a customized solution?
You can contact our team through the contact information provided on our website. We have dedicated professionals available to discuss your specific requirements, answer any further questions, and work closely with you to develop a customized solution that aligns with your business objectives and maximizes the benefits of RPA or network programmability for your organization.
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